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Enhanced Audio Transcription with Groq

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Overview

We are excited to introduce a new functionality that significantly improves the audio transcription capabilities of your agents. By leveraging Groq’s advanced transcription technology, your agents can now transcribe audio messages with far greater accuracy and clarity compared to the standard transcription method.

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How It Works

To enable this feature, users must add a Groq API key to their organization. This key is available for free, making it an easy and accessible upgrade for all users.

Once the API key is integrated, all agents within the organization will automatically utilize Groq’s superior transcription model. This ensures:

  • More accurate transcriptions, even in noisy environments.
  • Better punctuation and formatting, improving readability.
  • Enhanced support for different accents and speech variations.

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Getting Started

Follow these simple steps to activate Groq-powered transcription:

  1. Obtain a Groq API Key:

  2. Add the API Key to Your Organization:

    • Navigate to your ChatVolt dashboard.
    • Go to Settings > LLMKeys.
    • Locate the Groq API Key section and paste your API key.

  3. Enjoy Improved Transcriptions:

    • All audio messages sent to your agents will now be transcribed with superior accuracy.

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Why Choose Groq?

Groq’s transcription engine outperforms standard models by utilizing cutting-edge AI-driven speech recognition. Users can expect:

  • Faster processing times for near-instant transcriptions.
  • Context-aware transcriptions that reduce misunderstandings.
  • A seamless experience without requiring extra setup beyond the API key.

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Final Thoughts

Enabling Groq’s transcription feature enhances the overall communication experience for your agents and users. Whether dealing with customer inquiries, voice commands, or support tickets, this upgrade ensures clearer, more reliable transcriptions.

Start using Groq today and elevate your agents’ transcription capabilities!

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Need Help?

If you have any questions or encounter any issues, feel free to reach out to our support team through the Help Center in your ChatVolt dashboard.

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