Add Conversation to CRM Step
Adds an existing conversation to a specific CRM step within a scenario.
The step can be identified by stepId, or by scenarioId and stepIndex.
If only scenarioId is provided, the conversation is added to the first step of that scenario.
This action also creates an initial CrmConversationLog with ‘active’ status.
If the conversation is already part of other scenarios, those associations will be marked as unavailable.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
ID of the conversation to add to the step.
ID of the CRM scenario. Required if stepId is not provided or if stepIndex is used.
ID of the specific CRM step. If provided, scenarioId and stepIndex are ignored for step identification.
Index of the step within the scenario (used with scenarioId if stepId is not provided).
Response
The result of an operation that alters a conversation's step in a CRM scenario.
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