Send Buttons

Sends a message with up to 3 reply buttons. This is supported on WhatsApp, Z-API, and ZapperAPI channels.

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Request Body

The request body should include the following parameters:

• agentId: The ID of the agent sending the message.
• conversationId: The ID of the conversation.
• header_text: (Optional) Text to be displayed in the header of the message.
• body_text: The main text of the message.
• footer_text: (Optional) Text to be displayed in the footer of the message.
• button_1_id: Unique ID for the first button.
• button_1_title: Display text for the first button.
• button_2_id: (Optional) Unique ID for the second button.
• button_2_title: (Optional) Display text for the second button.
• button_3_id: (Optional) Unique ID for the third button.
• button_3_title: (Optional) Display text for the third button.

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Example

{
  "agentId": "agent-123",
  "conversationId": "conv-456",
  "header_text": "Select an option",
  "body_text": "How can we help you today?",
  "footer_text": "ChatVolt Support",
  "button_1_id": "btn_sales",
  "button_1_title": "Sales",
  "button_2_id": "btn_support",
  "button_2_title": "Support"
}