Twilio
Send SMS Message
This endpoint allows sending a text message to a destination phone number, using a configured Twilio instance. The message is also registered in the conversation associated with the agent and contact.
POST
/
twilio
/
{ownerPhone}
/
{contactPhone}
/
message
Example JS Code to Send SMS Message
Authorizations
Authorization
string
headerrequiredBearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
ownerPhone
string
requiredThe Twilio phone number that owns the integration.
contactPhone
string
requiredRecipient's phone number.
Body
application/json
message
string
Textual content of the message.
Response
200 - application/json
id
string
text
string
html
string | null
from
enum<string>
Available options:
human, agent conversationId
string
sources
object[] | null
usage
object | null
externalId
string | null
userId
string | null
contactId
string | null
visitorId
string | null
agentId
string | null
metadata
object | null
inputId
string | null
eval
enum<string> | null
Available options:
good, bad read
boolean
agentModel
string | null
usageCredits
number | null
createdAt
string
updatedAt
string
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